Red Apple Cleaning - Privacy Policy

Effective Date: 8-8-2024

1. Introduction
Red Apple Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with us via SMS messages.

2. Information
We may collect the following types of information:

Personal Information: Name, phone number, email address, and any other information you provide when filling out forms on our website or communicating with us.

Service Information: Appointment details, service preferences, and interactions with our business.

Automatic Data Collection: Information such as IP addresses, browser type, and website usage data.

3. How We Use Your Information
We use your information for the following purposes:

-To confirm and remind you about scheduled appointments.
-To send promotional messages, offers, and updates about our services.
-To respond to inquiries, questions, or requests.
-To improve our website, services, and customer experience.

4. How We Obtain Consent
End users opt-in to receive SMS messages by:

Visiting our website at www.redapplecleaning.com and submitting their information via our opt-in form. Users must hit submit on the form indicating they agree to receive notifications and promotional messages.

Texting the keyword "START" to 702-268-9941 to opt in.

5. SMS Messaging and Opt-Out Information
When you opt-in to receive SMS messages from Red Apple Cleaning, you will receive an opt-in confirmation message that states:

"You have successfully opted-in to receive notification and promotional SMS from Red Apple Cleaning. Please reply STOP if you need to Opt-out in the future."

Sample messages may include:

Appointment Confirmation: "Hi [Name]! This is Julie from Red Apple Cleaning. Our appointment for [Date/Time] is confirmed. Please reach out to 702-268-9941 if you need to reschedule. Reply STOP to unsubscribe."

Missed Appointment Follow-Up: "Hey [Name]! This is Julie from Red Apple Cleaning. I see that you weren't able to make it for our appointment. Would you like to reschedule? Please reach out to 702-268-9941. Reply STOP to unsubscribe."

6. Opt-Out Process
If you wish to stop receiving messages from us, you can opt out at any time by replying STOP to any of our messages. Once you opt out, you will no longer receive SMS messages unless you re-enroll.

7. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, as long as those parties agree to keep your information confidential.

8. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:Red Apple Cleaning
Phone: 702-268-9941
Email: admin@redapplecleaning.com
Website: https://www.redapplecleaning.com

By using our services, you agree to the terms of this Privacy Policy.